Live and Now
SmartCX leverages the power of the Big Data platform and Machine Intelligence to provide real time actionable insights.
Real time actionable insights for issues faced by customers in a multi-channel scenario enable a holistic customer service approach. Adroit Vista’s technology provides real time tactical insights into opportunities to improve customer service.
By talking to your customer interaction systems in real-time, Adroit Vista’s analytical engine can enable operational efficiency that can have a big impact on your customer experience.