On-boarding Services

  • On-boarding Assessment Service -Our business experts engage with your key business stakeholders to define the on-boarding approach. This service will enable you to use CX as an enabler for improvement in KPIs using ICE and IVY.
  • Data Engineering Service – This service will enable our customers to connect customer interaction data across channels with our platform. This is a pay-per-use service that is typically used in initial implementation phase or if there is a change in customer interaction data that needs to be ported to the platform.